Client Communications¶

# Account Agreement

## 1. Introduction

This Agreement governs your brokerage account with [Company].
By opening an account, you agree to these terms.

## 2. Account Types

### 2.1 Individual Account
An account owned by one person.

### 2.2 Joint Account
An account owned by two or more persons. Each owner has
full authority to act on the account.

### 2.3 Retirement Account
An account that qualifies for tax-advantaged status under
IRS rules. See the IRA Agreement for additional terms.

## 3. Services

### 3.1 Order Execution
We will execute your orders to buy and sell securities
according to your instructions.

### 3.2 Account Statements
You will receive monthly statements showing all activity
in your account. Statements are also available online.

### 3.3 Tax Reporting
We will provide tax forms required by law, including
Form 1099 for taxable accounts.

## 4. Your Responsibilities

### 4.1 Accurate Information
You must provide accurate and complete information when
opening your account and update it when it changes.

### 4.2 Account Security
You are responsible for keeping your login credentials
secure and notifying us immediately of any unauthorized
access.

### 4.3 Review Statements
You should review your statements promptly and report
any errors within 30 days.

## 5. Fees and Charges

We charge fees for certain services. See the Fee Schedule
for current fees. We may change fees with 30 days' notice.

## 6. Risks

Investing involves risk. You may lose some or all of your
investment. Past performance does not guarantee future results.

## 7. Dispute Resolution

Any disputes will be resolved through binding arbitration
as described in Section 12.

[Continue with full agreement...]

# Before (Legal)
The undersigned hereby acknowledges and agrees that the
Custodian shall have no liability whatsoever with respect
to any loss, damage, or expense arising from any act or
omission of the Custodian except to the extent such loss,
damage, or expense is proximately caused by the gross
negligence or willful misconduct of the Custodian.

# After (Plain Language)
We are not responsible for losses in your account, except
if caused by our serious mistakes or intentional wrongdoing.

# Fee Schedule
# Effective January 1, 2024

## Account Fees

| Fee | Amount | When Charged |
|-----|--------|--------------|
| Account maintenance | $0 | — |
| Paper statements | $5/month | Monthly if elected |
| Wire transfer (outgoing) | $25 | Per transfer |
| Wire transfer (incoming) | $0 | — |
| Account transfer (full) | $75 | Per transfer |
| Account transfer (partial) | $0 | — |

## Trading Fees

| Transaction | Amount |
|-------------|--------|
| Stock trades (online) | $0 |
| Stock trades (broker-assisted) | $25 |
| Options (base) | $0 |
| Options (per contract) | $0.65 |
| Mutual funds (no-load, NTF) | $0 |
| Mutual funds (load) | $0 + load |
| Mutual funds (non-NTF) | $49.95 |

## Margin Interest Rates

| Debit Balance | Rate |
|---------------|------|
| $0 - $24,999 | 10.25% |
| $25,000 - $49,999 | 9.75% |
| $50,000 - $99,999 | 9.25% |
| $100,000+ | 8.75% |

Rates as of January 1, 2024. Margin rates are subject to
change without notice. Interest calculated daily and
charged monthly.

## Fee Notes

- Fees may be waived for accounts meeting certain criteria
- Additional fees may apply to special transactions
- See full Account Agreement for complete fee information

# Privacy Notice

## FACTS: What does [Company] do with your personal information?

### Why?

Financial companies choose how they share your personal
information. Federal law gives consumers the right to
limit some but not all sharing. Federal law also requires
us to tell you how we collect, share, and protect your
personal information.

### What?

The types of personal information we collect depend on
the products or services you have with us. This information
can include:
- Social Security number
- Account balances and transaction history
- Employment information
- Income and assets

### How?

All financial companies need to share customers' personal
information to run their everyday business. The section
below lists the reasons we share, whether you can limit
this sharing, and what happens if you limit sharing.

| Reasons we share | Does [Company] share? | Can you limit? |
|------------------|----------------------|----------------|
| For everyday business purposes | Yes | No |
| For marketing purposes | Yes | Yes |
| For joint marketing | Yes | Yes |
| For affiliates' everyday business | Yes | No |
| For affiliates to market to you | Yes | Yes |
| For nonaffiliates to market to you | No | — |

### To limit sharing:

- Call [phone number]
- Visit [website]
- Mail the form below

Note: If you are a new customer, we will begin sharing
your information 30 days from when we sent this notice.

# Monthly Account Statement
# January 1-31, 2024

## Account Summary

**Account Number**: ****1234
**Account Type**: Individual Brokerage

| Summary | Amount |
|---------|--------|
| Beginning Value (Jan 1) | $125,000.00 |
| Deposits | $2,000.00 |
| Withdrawals | $0.00 |
| Dividends/Interest | $342.15 |
| Change in Investment Value | $3,157.85 |
| **Ending Value (Jan 31)** | **$130,500.00** |

## Account Activity

| Date | Description | Amount |
|------|-------------|--------|
| 01/05 | Deposit - ACH Transfer | $1,000.00 |
| 01/15 | Dividend - VTSAX | $215.42 |
| 01/15 | Dividend Reinvestment - VTSAX | -$215.42 |
| 01/20 | Deposit - ACH Transfer | $1,000.00 |
| 01/31 | Interest - Money Market | $126.73 |

## Holdings

| Security | Shares | Price | Market Value |
|----------|--------|-------|--------------|
| Vanguard Total Stock (VTSAX) | 542.135 | $115.23 | $62,473.87 |
| Vanguard Total Bond (VBTLX) | 2,145.82 | $10.52 | $22,574.03 |
| Money Market | — | — | $45,452.10 |
| **Total** | | | **$130,500.00** |

## Important Information

- Review this statement carefully and report any errors
  within 30 days
- For questions, call [number] or visit [website]
- Account protected by SIPC up to $500,000

# Important Risk Disclosures

## General Investment Risks

**Market Risk**: The value of your investments will
fluctuate with market conditions. You may lose some or
all of your investment.

**No Guarantee**: Past performance does not guarantee
future results. There is no assurance that any investment
strategy will be successful.

## Specific Product Risks

### Stocks
- May lose value, including your entire investment
- Subject to company-specific and market-wide factors
- More volatile than bonds or cash

### Bonds
- Subject to interest rate risk (prices fall when rates rise)
- Subject to credit risk (issuer may default)
- May be called early in falling rate environments

### Mutual Funds
- Subject to the risks of their underlying investments
- Management fees reduce returns
- Redemption fees may apply

### Options
- Complex instruments requiring significant knowledge
- May lose entire premium paid
- Writing options carries potentially unlimited risk

## Important Considerations

Before investing, consider:
- Your investment objectives
- Your risk tolerance
- Your time horizon
- Your need for liquidity

This is not investment advice. Consult a qualified
advisor regarding your specific situation.

# Regulatory Disclosures

## SIPC Protection

Your account is protected by SIPC (Securities Investor
Protection Corporation) up to $500,000, including up to
$250,000 in cash. SIPC protection covers securities and
cash in your account if the brokerage fails. It does NOT
protect against investment losses.

Learn more at www.sipc.org.

## FINRA BrokerCheck

You can check the background of our firm and our
representatives at www.finra.org/brokercheck or by
calling (800) 289-9999.

## Order Routing

Information about where we route your orders is available
upon written request. See our Order Routing Disclosure at
[link] for quarterly statistics.

## Best Execution

We are committed to seeking best execution for your orders.
This means we try to get you the best price reasonably
available considering the circumstances of your order.

## Payment for Order Flow

We receive payment from market makers for routing orders
to them. This creates a potential conflict of interest.
Our Order Routing Disclosure provides details about
payments received.