Portfolio / User Guides / Getting Started

Getting Started with ZipFlow

Complete onboarding guide for the ZipFlow procurement platform. Learn how to navigate the dashboard, create your first purchase request, and maximize platform features.

📖 1,400 words
⏱️ 7 min read
🎯 New Users
Reading Progress 0%

Overview

Welcome to ZipFlow! This comprehensive guide will walk you through everything you need to know to get started with our procurement management platform. Whether you're a purchaser, approver, or administrator, you'll find everything you need to begin managing procurement efficiently.

📘 What You'll Learn

By the end of this guide, you'll be able to navigate the dashboard, create purchase requests, track approvals, and utilize key platform features to streamline your procurement process.

Who Should Read This Guide?

  • 👤

    New Users

    First-time users who need to understand the platform basics and create their first purchase request

  • 👥

    Team Leaders

    Managers who need to approve requests and monitor team spending patterns

  • ⚙️

    Administrators

    System admins setting up workflows, permissions, and organizational policies

Getting Started

Initial Login

Your journey with ZipFlow begins with your first login. After receiving your invitation email, follow these steps to access your account:

1
Open Your Invitation Email
Look for an email from noreply@zipflow.com with the subject "Welcome to ZipFlow". This contains your unique activation link.
2
Click the Activation Link
The secure link will take you to the password setup page. Links expire after 48 hours for security.
3
Create Your Password
Choose a strong password that includes uppercase, lowercase, numbers, and special characters (minimum 12 characters).
4
Set Up Two-Factor Authentication
Scan the QR code with your authenticator app (Google Authenticator, Authy, or Microsoft Authenticator recommended).
ZipFlow Login Screen
ZipFlow Login Screen

The ZipFlow login page with SSO and standard authentication options

💡 Pro Tip

Save time by using Single Sign-On (SSO) if your organization has it configured. Click "Sign in with SSO" and enter your company email domain.

Dashboard Overview

The ZipFlow dashboard is your command center for all procurement activities. It provides real-time insights into spending, pending requests, and important notifications.

Main Dashboard
ZipFlow Dashboard

Your personalized dashboard showing key metrics and recent activity

Key Dashboard Components

  • 📊

    Metrics Cards

    View spending trends, approval rates, and budget utilization at a glance. Click any card for detailed analytics.

  • 🔔

    Notifications Center

    Stay informed about request approvals, comments, and system updates. Customize notification preferences in Settings.

  • Quick Actions

    Access frequently used features like creating requests, viewing approvals, and running reports with one click.

  • 📈

    Recent Activity Feed

    Track the latest updates on your requests and see what your team has been working on.

Metrics Detail View
Metrics Cards Detail

Detailed view of spending metrics with filters and export options

Creating Your First Purchase Request

Creating a purchase request in ZipFlow is straightforward. Follow this step-by-step process to submit your first request for approval.

1
Click "New Request"
From your dashboard, click the prominent "New Request" button in the top right corner or use the quick action card.
2
Select Request Type
Choose from Purchase Order, Service Agreement, Subscription, or Equipment. Each type has specific fields and approval workflows.
3
Enter Request Details
Fill in vendor information, items/services, quantities, costs, and business justification. Required fields are marked with asterisks.
4
Add Supporting Documents
Attach quotes, contracts, or specifications. Supported formats include PDF, DOC, XLS, and images (max 10MB per file).
5
Review and Submit
Review all information for accuracy, check the approval chain preview, then click "Submit for Approval".
Request Type Selection
Request Type Selection

Choose the appropriate request type based on your procurement needs

⚠️ Important

Requests over $10,000 require additional documentation and may have longer approval times. Plan accordingly for time-sensitive purchases.

Request Details Form
Request Form

Complete request form with vendor and item details

Key Features to Explore

ZipFlow offers powerful features to streamline your procurement process. Here are the essential features you should familiarize yourself with:

Vendor Management

Maintain a centralized vendor database with performance ratings, compliance documents, and preferred status indicators.

Vendor Selection
Vendor Selection

Vendor selection interface with financial details and history

Budget Tracking

  • 💰

    Real-time Budget Monitoring

    Track spending against departmental budgets with automatic alerts when approaching limits

  • 📅

    Forecast Planning

    Project future spending based on recurring purchases and seasonal patterns

Approval Workflows

Automated routing ensures requests reach the right approvers based on amount, category, and department. Track approval status in real-time.

Request Confirmation
Request Confirmation

Confirmation screen showing successful submission and approval timeline

Best Practices

Follow these best practices to ensure smooth processing of your procurement requests:

  • 📝

    Complete All Required Fields

    Incomplete requests cause delays. Double-check that all required information is provided before submission.

  • 📎

    Attach Supporting Documentation

    Include quotes, specifications, and justifications upfront to avoid back-and-forth with approvers.

  • Plan for Lead Times

    Submit requests well in advance of need dates. Standard processing takes 3-5 business days.

  • 🔍

    Use Existing Vendors When Possible

    Pre-approved vendors have faster processing times and negotiated rates.

💡 Quick Tip

Save frequently used requests as templates to speed up future submissions. Access templates from the "New Request" dropdown menu.

Next Steps

Congratulations! You now have the foundation to start using ZipFlow effectively. Here are recommended next steps to deepen your expertise:

  • 🎯

    Complete Your Profile

    Add your department, cost center, and notification preferences in Settings > Profile

  • 📚

    Explore Advanced Features

    Learn about bulk uploads, recurring requests, and automated purchase orders

  • 🤝

    Connect with Your Team

    Join your department's ZipFlow workspace to collaborate on shared purchases

  • 📊

    Set Up Reports

    Create custom dashboards and schedule automated reports for your spending

📘 Additional Resources

Visit our Help Center for video tutorials, FAQs, and detailed feature guides. Contact support@zipflow.com for personalized assistance.