Justin Arndt
Systems Administrator & Technical Writer
Dynamic IT professional with over 5 years of experience in systems administration, technical support, and network management in regulated environments. Expertise in Windows desktop and server operating systems, hardware configuration, TCP/IP troubleshooting, and compliance documentation (HIPAA and GMP). Currently holding a Master's in Data Analytics and also multiple CompTIA certifications. Specialized in automation, cybersecurity, and technical writing.
Professional Experience
January 2019 – April 2024
Automation Engineer / Systems Administrator / Technical Writer
Alphanumeric Systems, Inc. (Contract at GSK Marietta, PA)
Administered Windows Enterprise LTSC systems for laboratory environments, ensuring high
availability and regulatory compliance. Managed hardware configurations, TCP/IP networking,
and email systems. Authored technical documentation including SOPs, validation plans
(URS, IQ/OQ/PQ), and incident reports. Utilized Python scripting for automation tasks
and supported SQL databases and Veeva systems.
June 2016 – January 2019
QC Lab Technician
Alphanumeric Systems, Inc. (Contract at GSK Marietta, PA)
Created and maintained compliant documentation for QC operations, supporting data integrity
and regulatory audits. Collected and documented samples while contributing to project
planning and technical record management in SAP.
2004 – 2014
Imaging Services Technician
Lancaster General Health - Penn Medicine
Facilitated secure transfer of patient records in compliance with HIPAA regulations
using PACS systems (McKesson). Provided technical support for Windows operating systems
and desktop PCs. Managed imaging-related tasks including uploading radiology images
to databases and downloading patient images to CDs.
Education
October 2024 – June 2025
Master of Science, Data Analytics - Data Science
Western Governors University, Salt Lake City, UT
Advanced study in data science methodologies, statistical analysis, machine learning,
and data visualization techniques.
June 2022 – October 2024
Bachelor of Science in Cybersecurity and Information Assurance
Western Governors University, Salt Lake City, UT
Comprehensive study of cybersecurity principles, risk management, network security,
and information assurance practices.
Professional Certifications
CompTIA A+
CompTIA
CompTIA Network+
CompTIA
CompTIA Security+
CompTIA
CompTIA CySA+
CompTIA
CompTIA PenTest+
CompTIA
Technical Skills
Operating Systems
Windows Enterprise LTSC, Windows Server, Desktop Operating Systems
Networking
TCP/IP, DNS, DHCP, Firewalls, Wireless Technologies, Group Policy
Hardware & Infrastructure
Video Cards, NICs, Hard Drives, Peripherals, Server Configuration
Software & Applications
MS Office Suite, Outlook (IMAP/POP/SMTP/Exchange), SAP, Documentum
Database & Programming
SQL Databases, Python Scripting, Veeva Systems, Automation
Compliance & Documentation
HIPAA, GMP, SOPs, Validation Plans (URS, IQ/OQ/PQ), CAPA Processes
Healthcare Systems
PACS Systems (McKesson), Medical Imaging, Patient Record Management
Data Analytics
Statistical Analysis, Data Science, Machine Learning, Data Visualization